Returns & Exchanges
At Killzone Flashlights, we want you to be fully satisfied with your purchase; if you are not, we offer a 30-day window for returns and exchanges on all unworn items in original packaging. Please ensure all tags are attached and the product is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all protective materials and tags are included to prevent damage during transit.
- 3.Ship the Package
Print the prepaid shipping label provided by our portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new selection within 5-7 business days.
